Shipping Policy
We are currently shipping to the following countries:
1) Australia
2) Austria
3) Belgium
4) Brazil
5) Canada
6) Croatia
7) Denmark
8) Estonia
9) Finland
10) France
11) Germany
12) Gibraltar
13) Great Britain
14) Greece
15) Hong Kong
16) Hungary
17) Ireland
18) Israel
19) Italy
20) Japan
21) Latvia
22) Lithuania
23) Luxembourg
24) Malaysia
25) Malta
26) Mexico
27) Netherlands
28) New Zealand
29) Norway
30) Poland
31) Portugal
32) Russia
33) Saudi Arabia
34) Singapore
35) Spain
36) South Korea
37) Sweden
38) Switzerland
39) Thailand
40) Turkey
If you would like to place an order from another country please
Our products are made to order and will ship within 3-4 business days
Orders within the United States are shipped via USPS First Class or Priority Mail and take 3-4 business days
International orders are shipped via USPS First Class International and take 1-2 weeks (sometimes longer if the package is being held in customs)
Domestic Shipping Rates (USA)
Free shipping for a limited time
Free shipping offer is only valid for orders within the United States.
International Shipping Rates
All countries - Flat Rate Shipping
FREE SHIPPING
We are glad to bring our customers great value and service. That’s why
we provide free shipping from our warehouses in Europe & USA by
FEDEX, USPS, DHL, DPD.
SHIPPING TO OVER 200 COUNTRIES
We are proud to offer international shipping services. However, there are
some locations we are unable to ship to. If you happen to be from one of
those countries we will contact you.
LOST/MISSING PACKAGES
Alpha and Omega Students are not liable if the incorrect address is
placed during the checkout process. Please make sure that your billing
and shipping address is correct before processing your order. If we have
made an error we will fully take responsibility for the original order that
was made for you at no charge.
CUSTOMS
We are not responsible for any custom fees once the items have
shipped. By purchasing our products, you consent that one or more
packages may be shipped to you and may get custom fees when they
arrive in your country.
SHIPPING TIME
Shipping time varies by location. These are our estimates:
Max delivery time – 20 business days.
*This doesn’t include our 1-3 day processing time.
*All shipping times exclude clearance/customs delays
TRACKING INFORMATION
You will receive an email with a tracking number once your order is
shipped but sometimes due to free shipping tracking is not available.
MY TRACKING SAYS “NO INFORMATION AVAILABLE AT THE
MOMENT”.
For some shipping companies, it takes 1-5 business days for the
tracking information to update on the system. If your order was placed
Location *Estimated Shipping Time
United States 3-5 Business days
Canada, Europe 6-10 Business days
Australia, New Zealand 12-14 Business days
Central & South America 8-14 Business days
Asia 8-12 Business days
Africa 8-14 Business days
more than 5 business days ago and there is still no information on your
tracking number, please contact us.
WILL MY ITEMS BE SENT IN ONE PACKAGE?
For logistical reasons, items in the same purchase will sometimes be
sent in separate packages, even if you’ve specified combined shipping.
If you have any other questions, please contact us and we will do our
best to help you out.